SERENA - TEXTURED WAVE

*Upgrades and customizations may require additional time.

Adoriya Shipping Policy

Hey Gorgeous! We know you're excited to rock your new look, and we can't wait to deliver it straight to your door! Here’s everything you need to know about our shipping process so you can plan your big reveal.

In-Stock Organix & Moonveil Wigs:
We’re all about quality and style! Our in-stock Organix and Moonveil wigs ship within 1-7 business days. During this time, your wig is pampered—styled to perfection and quality tested before it makes its grand departure. Need an upgrade? Give us a little extra time to work our magic! Any additional processing time will be noted when you place your order. Expect a custom ETA within 48 hours after ordering.

Artisan™ Units:
Your hand-crafted masterpiece takes 1-3 business days to process because perfection takes a little time! Just like our in-stock wigs, each unit undergoes styling and quality checks before shipment. Upgrades? No problem—just allow us a bit more time to make it flawless. We’ll provide any extra processing time details when you order, and your custom ETA will be sent within 48 hours.

O.A.K Express Custom Items:
Need it fast but still want that luxe, hand-crafted touch? Our O.A.K Express Custom items ship within 45 business days. These beauties are expedited because they follow standard measurements, but don’t worry—we still make sure they’re texturized, styled, and prepped to match your specifications. If you've added an upgrade, please allow a little extra time. Processing time details will be shared at checkout, and your custom ETA will be sent within 48 hours.

Prive™ Fully Customized Units:
For the ultimate VIP experience, our Prive™ Fully Customized Units are made just for you! Since each unit is crafted to your unique measurements and preferences, the processing time will be provided when you place your order. Trust us—it’ll be worth the wait!

Final Notes:

• All processing times exclude weekends and holidays.

• Upgrades and customizations may require additional time.

• If you have any questions, our team is always here to help!

We appreciate your patience as we perfect your dream wig. Stay fabulous and get ready to turn heads!

At Adoriya, we are committed to providing fast, reliable, and efficient shipping services to ensure you receive your purchase in a timely manner. Please click here to view the Adoriya Shipping Policy. Please note that all packages are inspected & shipped in a recorded facility.

Adoriya Exchange Policy – Because You Deserve the Perfect Crown!

We get it—finding the one takes time. That’s why at Adoriya, we offer hassle-free exchanges to ensure you find the crown that feels just right.

Complimentary Exchange Within 7 Days
✔ Not quite the right match? No worries! We accept exchanges within 7 days from the ship date for store credit, as long as the crown remains unaltered and in its original condition.
✔ One Complimentary Exchange or Return – Your first exchange or return is on us!
✔ Need more than one exchange? Additional exchanges or returns will incur a 10% restocking fee to cover shipping and handling.

🚨 Important: Returns sent without prior authorization will be rejected at the owner's expense. Please contact us before sending back your crown.

We believe in getting it right the first time—but if you need to swap, we’ve got you covered.

How to Exchange Your Crown with Ease

✔ Step 1: Contact our Customer Care Team at 833-ADORIYA or email us at shipping@adoriya.com—we’ll help you find the perfect alternative.
✔ Step 2: We’ll guide you through the return process and provide authorization before you send back your crown.
✔ Step 3: Once authorized, ship your crown back in its original condition, and we’ll handle the rest!

Your satisfaction is our priority, and we’re committed to making your exchange experience smooth, seamless, and stress-free.

Let’s get you into a crown that makes you feel unstoppable—reach out today!

At Adoriya, your satisfaction is our priority! We offer hassle-free returns for eligible purchases for store credit ONLY, making sure you love your investment in beauty. Please click here to view the Adoriya Return Policy to make your return experience simple and hassle-free .

Adoriya Processing Time Guidelines – Because Luxury Shouldn’t Keep You Waiting!

At Adoriya, we believe in delivering excellence without the endless wait. While true craftsmanship takes time, we also know that when you find the perfect crown, you want it as soon as possible—without sacrificing quality. That’s why we’ve streamlined our processing and shipping to ensure your Adoriya experience is seamless from checkout to your first flawless wear.

Once your order is placed, you’ll receive an estimated delivery date within 24 hours. Need a timeline breakdown? We’ve got you:

 In-Stock Studio Crowns – Ready When You Are!

✔ Need it fast? We’ve got you covered. All in-stock Studio crowns ship within 1-5 business days.
✔ Order by 12 PM, and we aim to ship within 24 hours!
✔ Processing time may vary based on order volume, but rest assured—we work tirelessly to get your crown to you ASAP.
✔ Need an urgent order? Contact us, and we’ll do our best to accommodate your timeline!

Luxury shouldn’t have long wait times. With our Studio collection, you get instant glamour—delivered fast.

 Express Custom Orders – Handcrafted to Perfection

✔ Shipping Time: Ships within 45 days. Custom luxury takes time, but we promise it’s worth the wait.
✔ Choosing add-on services? Each service has its own processing time—noted on the service page.
✔ Want to personalize your crown even further? Allow an extra 5-10 business days for upgrades like a professional cut, added density, or styling services.

Think of it as couture for your hair—individually tailored, handcrafted, and absolutely breathtaking.

Service Upgrades – Because Details Matter

✔ Need a little extra magic? Whether you’re opting for a density boost or a professional cut-and-style, we take our time to perfect every detail.
✔ Please allow an additional 5-10 business days on top of your standard processing time for these premium services.

Every crown deserves a signature touch—so why not make it uniquely yours?

Have a Special Request? Let’s Talk!

At Adoriya, we prioritize our clients, and we know that sometimes, you just need things sooner. If you have a deadline, event, or special occasion, don’t hesitate to reach out—we’ll do our best to make it happen.

Your crown is worth the wait—but if you need it sooner, let’s make it work.

Have a question about processing times? Contact us anytime!

Customization Service – Because Your Crown Should Be As Unique As You

Want to personalize your Leona crown before shipping? Choose from our Crown Add-On Services.

• Upload a reference photo, and our artisans will tailor your crown to perfection.
• Select extra volume, a custom shape, or precision cut.
• Opt for an alternate parting preference—middle, deep side, or free-form.
• Please allow 7-10 additional business days for custom styling services.

Customize your Leona crown under our Crown Add-On Section before checkout.

Need a Feature You Don’t See? We’ve Got You

We designed the Organix™ Collection to give you more customization than a stock wig, but if you need a one-of-a-kind crown, explore our Fully Customizable Crown Service to bring your vision to life.

• Have a specific design request? We’ll create it for you.
• Need a custom fit? Send in your measurements for a truly bespoke crown.

Your hair journey is personal—let Adoriya make a crown that reflects your vision.

Adoriya’s Wig Kit – Test Before You Invest

Not sure which lace shade, hair texture, or density is best for you? Try before you buy with Adoriya’s exclusive Wig Kit.

• Density Ring – Compare different hair densities to find your perfect volume.
• Texture Ring – Explore straight, wavy, curly, and coily textures.
• Hair Color Ring – View our full shade spectrum for the ideal match.
• Grey Color Ring – Love dimension? See our natural grey shades.
• Lace Ring – Find the perfect lace shade for seamless blending.
• Silk Ring – Experience ultra-realistic silk scalp options before making your final choice.

Order your Adoriya Wig Kit today and shop with confidence.

Try Before You Buy – Get Credit Towards Your Crown
Return your Wig Kit, and receive a full credit toward the purchase of your Leona crown or any Adoriya product.

Adoriya Stands Behind Our Products—You Deserve the Best

At Adoriya, we are committed to exceptional craftsmanship, high-quality materials, and long-lasting luxury. Every Leona crown comes with:

1. 30-Day Warranty – Because true luxury should come with confidence.
2. Certificate of Authenticity – Your Leona crown is 100 percent genuine human hair, ethically sourced and expertly crafted.
3. Live USA-Based Customer Support – Need assistance? Our knowledgeable team is always ready to help.

With Adoriya, you don’t just wear a wig—you claim your throne.